Intercom carries a Seen Grade of 62/100, with an average wait of about 25 days to hear back and a 40% ghost rate. Here's what applicants report.
Intercom Inc (customer-service/AI SaaS; not Egypt's Intercom Enterprises). Structured multi-round process (coding, data design, product, values + take-home assignments) but weak candidate communication: 46% positive across 137 Glassdoor interviews (~23-day avg); accounts of an interviewer no-show without follow-up, silence after round 2 with no rejection sent, recruiter ghosting after three feedback requests, and mid-process ghosting threads on Blind. Evidence: 7 accounts (Glassdoor + Blind). Reported average time to first response is about 25 days. Applicants report roughly 4 interview round(s).
Check Intercom's full hiring report for the latest grade, the city-by-city breakdown, and recent applicant reports. If you've already applied, track it so you know exactly when to follow up — and report what happened so the data stays honest for everyone after you.
Seen aggregates real applicant reports into a 0–100 transparency grade. Scores are community signals, not verified facts, and update as new reports come in. Last refreshed hourly.