Content Policy

1. What Seen is — a neutral aggregator

Seen (“Seen,” “we,” “us”), run by Seen, an independent business based in California and operated by its founder, is a hiring-transparency platform that aggregates and organizes content created by other people. The material shown on Seen comes from two sources: (a) publicly available third-party discussion, and (b) reports submitted by applicants about their own hiring experiences. Seen also computes aggregate statistics from those reports.

Seen does not independently investigate, verify, or adjudicate the underlying events. The individual reports and discussion reflect the views, opinions, and personal experiences of the people who wrote or submitted them — not Seen's own assertions of fact about any company or person. We present that content with attribution to its nature and source.

2. Third-party public discussion

Some content is drawn from publicly available discussion on third-party platforms (for example, public threads on Reddit). Where content originates from such public discussion, Seen labels it “Sourced from public discussion” on every surface where the individual item appears, so readers can see it was imported from a public third-party thread rather than submitted directly to Seen.

Some content is a first-hand account that its author posted publicly on a third-party review site or forum, found through web search. Seen summarizes such an account, labels it “Sourced from a public review site” together with the site's name, and links to the original public post where its address is available, so readers can see it was not submitted directly to Seen and can check the source themselves.

This content reflects statements made publicly by third parties in their own venues. Seen is surfacing and organizing pre-existing public speech, with attribution to its public-discussion origin. Imported public-discussion and review-site items are also weighted lower than first-hand reports submitted to Seen in any aggregate statistics.

3. User-submitted reports are claims, not verified facts

Applicants may submit reports describing their own hiring experiences (for example, whether they heard back, how long a response took, or at what stage an application stalled). These reports are first-hand claims that reflect the submitter's own account and perspective. They are presented as what an applicant reported — not as facts that Seen has confirmed.

When a submitter provides a report, they represent that it describes a genuine first-hand experience, is truthful to the best of their knowledge, does not identify individual people, and is something they have the right to share. Seen may moderate, decline, or remove submissions at its discretion, but the substance of a report remains the submitter's statement, not Seen's.

4. Aggregate statistics are reported outcomes, not adjudicated facts

Seen derives company-level metrics — such as a ghost rate, a response rate, an average wait time, and a 0–100 Seen Grade — by aggregating the reports and public-discussion items described above. These metrics are summaries of self-reported outcomes, not findings that any company did or did not do something.

Wherever a rate is shown, the honest reading is “X% of N self-reported outcomes,” a statistical signal based on a limited and self-selected sample. Aggregate figures:

• are expressions of aggregated community experience, not verdicts or accusations;
• depend on sample size and may change as new reports arrive (scores update on a rolling basis);
• weight first-hand reports above imported public-discussion items; and
• carry no warranty of accuracy, completeness, or timeliness.

A ghost-surge or similar alert is a statistical observation about a change in reported outcomes — not a statement that a company acted wrongly.

5. Our posture on third-party content, opinion, and truth

Seen is designed to operate as a platform that hosts and organizes content created by others. In the United States, providers of interactive computer services are generally treated differently, for much third-party content, from the original speakers — the framework commonly associated with Section 230 of the Communications Decency Act (47 U.S.C. § 230). Much of what Seen presents is also opinion and subjective personal experience, and aggregate figures are presented as reported outcomes with their basis disclosed.

We describe these principles to explain how Seen is designed and why: it organizes what other people say, labels where it came from, and shows the basis of every figure. They are not a promise about how a court would apply the law to any particular piece of content or dispute. These policies and any dispute about them are governed by California law and U.S. federal law, as set out in our Terms of Service.

6. What we remove — and what we don't

We will remove content that:

• identifies or targets a private individual, or includes personal contact information;
• contains threats, harassment, hate speech, or slurs;
• is demonstrably fabricated, or is the product of coordinated inauthentic activity;
• infringes third-party rights or violates applicable law.

We generally will not remove content solely because it is unflattering, including:

• honest accounts of not hearing back or being ghosted;
• genuine negative experiences with a hiring process;
• subjective assessments and criticism of a company's process.

“It reflects poorly on us” is not, by itself, a basis for removal. Factual inaccuracy, personal information, or clear fabrication is.

7. Disputes and corrections

Companies and individuals may dispute specific content. To open a dispute, contact hello@seenjobs.io with: the specific content at issue; who you are and your relationship to the company; the basis for the dispute (factual inaccuracy, personal information, or fabrication — not simply that the content is negative); and any supporting information. We review disputes within 14 business days (the same window stated on our contact page and FAQ).

Where appropriate, we will correct or remove content, add context, or attach an official response from the company alongside the disputed material. We may decline requests whose purpose is to suppress genuine, protected applicant speech, and we respond to valid legal process as required by law.

8. Trademarks and company names

Company names, logos, and trademarks are the property of their respective owners. Seen references them to identify the companies that reports and discussion concern (nominative use). Their appearance does not imply any affiliation with, sponsorship by, or endorsement from those companies.

9. Related policies

This Content Policy works alongside our Terms of Service and Privacy Policy. To submit or dispute a report, see Report an outcome or the FAQ.