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Staffing agency index

The Staffing Agency Ghost Index

Staffing agencies are the highest-volume gatekeepers in hiring — and the most common source of “the recruiter just disappeared” stories. This index tracks 26 major agencies by what applicants actually report: who replies, who ghosts, and how long it takes. It currently reflects 90 applicant-reported outcomes, all shared publicly in discussion threads or on review sites — none submitted to Seen yet, and grows with every new one.

Ranked by reported ghost rate

Agencies with enough evidence for a grade: at least one real applicant account and 5 pieces in total. Applicant accounts shared publicly in discussion threads and on review sites count (labeled and down-weighted), online mentions count half. Worst ghost rate first; rows with fewer than 10 accounts are marked low confidence.

1
F
Addison Group
83% ghost · high17% reply · low
6 accounts, all from public posts · early signal, low confidence
Report →
2
F
Express Employment Professionals
80% ghost · high20% reply · low
5 accounts, all from public posts · early signal, low confidence
Report →
3
F
Randstad
71% ghost · high29% reply · low
7 accounts, all from public posts · early signal, low confidence
Report →
4
F
Robert Half
60% ghost · high40% reply · low
20 accounts, all from public posts
Report →
5
D-
Insight Global
50% ghost · moderate50% reply · moderate
10 accounts, all from public posts
Report →
6
C-
Integrity Staffing Solutions
40% ghost · moderate60% reply · moderate
5 accounts, all from public posts · early signal, low confidence
Report →
7
C-
Apex Systems
37% ghost · moderate63% reply · moderate
7 accounts, all from public posts · early signal, low confidence
Report →
8
D+
TEKsystems
36% ghost · moderate64% reply · moderate
8 accounts, all from public posts · early signal, low confidence
Report →
9
B
Motion Recruitment
20% ghost · low80% reply · high
5 accounts, all from public posts · early signal, low confidence
Report →
10
B
Kelly Services
17% ghost · low83% reply · high
5 accounts, all from public posts · early signal, low confidence
Report →

Building a record — not graded yet

These agencies have applicant accounts you can read on their page, but fewer than 5 in all (an online mention counts half) — too few for a fair grade or ghost rate. Every new report gets them closer.

—
CyberCoders
Not graded yet (3 of 5 applicant accounts) · 3 from public threads & review sites
Report →
—
LaSalle Network
Not graded yet (3 of 5 applicant accounts) · 3 from public threads & review sites
Report →
—
PeopleReady
Not graded yet (3 of 5 applicant accounts) · 3 from public threads & review sites
Report →
—
Hays
Not graded yet (2 of 5 applicant accounts) · 2 from public threads & review sites
Report →
—
Beacon Hill Staffing
Not graded yet (1 of 5 applicant accounts) · 1 from public threads & review sites
Report →

Not enough reports yet (11)

No applicant accounts on these agencies yet, so no grade or rate — we won't invent a number.

What is a staffing agency ghost rate?

What is a staffing agency ghost rate?

The share of applicants who reported never hearing back from an agency after applying or interviewing — no rejection, no update, just silence. Seen computes it from applicant-reported outcomes — submitted to Seen, or shared publicly in discussion threads and on review sites (labeled, linked to their source where available, and down-weighted) — not agency marketing, and never from web-research estimates.

Do staffing agencies ghost candidates more than direct employers?

Staffing agencies run high-volume pipelines, where candidates commonly report going silent after an initial screen. This index exists so those patterns are visible per agency instead of anecdotal — each agency’s row shows exactly how much reported data sits behind it.

Are these ghost rates verified facts?

No. They are aggregated community signals from applicant accounts and public hiring data, with confidence labels where data is thin. Agencies with no reports show no numbers at all — Seen never fabricates a rate.

Seen Grades aggregate applicant accounts and public hiring signals into a 0–100 score. They are community signals, not verified facts, and update as new reports arrive. Grades and percentages appear only once at least 5 applicants have reported outcomes. Report counts include outcomes shared publicly in discussion threads and on review sites (labeled and counted at reduced weight); web-research estimates are never counted as reports.