Based on real reported outcomes, Zendesk ghosts roughly 43% of applicants, and responds to about 42%. That puts Zendesk at a Seen Grade of 61/100 (caution).
"Ghosting" means applying and never hearing back — no rejection, no update, nothing. It's the single most common complaint on Reddit threads about Zendesk. Zendesk's reported response rate is 42%, so a meaningful share of applicants never get a reply. Common reasons: roles filled internally, listings left open after closing, or high applicant volume that outpaces recruiting capacity.
Check Zendesk's full hiring report for the latest grade, the city-by-city breakdown, and recent applicant reports. If you've already applied, track it so you know exactly when to follow up — and report what happened so the data stays honest for everyone after you.
Seen aggregates real applicant reports into a 0–100 transparency grade. Scores are community signals, not verified facts, and update as new reports come in. Last refreshed hourly.